

When developing an app, the layout of content and design should be such that users can be quickly educated on how to use the app. This post will cover what makes the app experience in these three case studies successful, providing insight into how you can ensure that your mobile app also provides a seamless user experience.

Focusing on engagement and retention elementsĭuolingo, Kitchen Stories and Elevate are just three examples of mobile apps that we believe to display seamless user journeys.The factors that are most integral to a seamless app user experience are: An intuitive navigation system, for example, will outperform a futuristic design with a confusing user journey. The success of an app is largely dependent on retention. Whilst users do find an attractive UI appealing, real success lies in combining appealing visuals with a functional and convenient user experience. Providing the optimal user journey can even result in customers becoming advocates for the app, increasing retention and creating profitable growth. The ideal customer experience is a set of interactions that consistently exceed the needs and expectations of a customer. With millions of apps already existing in the app space and many more in the process of being developed, it is essential that each app has intentional design and purpose, as well as being easy to navigate, in order to be in with a chance of app success. The average smartphone user has over 80 apps on their phone, yet only launches 9 per day.
